Terms and Conditions

GENERAL

These terms apply to both browsing our site and purchasing goods and/or services from our site.

In these terms and conditions, the expressions "we", "us" and "our" refer to Boneless Products.

The use of the site is governed by the policies, terms and conditions set forth below ('Agreement'). Please read them carefully. Your use of the site indicates your acceptance of the Agreement. If you do not agree to any terms or conditions of this Agreement, you should not use the site. These terms and conditions shall supersede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by us.

By registering an account on the site you grant us the right to retain the information you provide on our customer database and use that information (including Personal Information as defined below) for purposes associated with our business, including marketing our other products and those of our related entities and affiliates. You can easily remove your information from the customer database by logging into your account and deleting it.

The security of the information provided by you on the site is important to us and we will take reasonable technical and organizational precautions to prevent the loss, misuse or interference, and from unauthorized access, modification or disclosure of your Personal Information. See our Privacy Policy, which is incorporated into this Agreement, for more information about how we deal with your Personal Information.

We reserve the right to amend the site and the Agreement at any time. Amendments will be effective immediately upon notification on the site [excluding current orders]. Your continued use of the site following such notification will represent an agreement by you to be bound by the terms and conditions as amended.

If any part of this Agreement is deemed null and void, unlawful, or unenforceable, then only that part of the Agreement will be excluded and all other terms will remain and be enforced.

You cannot assign or novate any rights and obligations under this Agreement without our prior written and signed consent.

SITE TERMS

If you are browsing the site, these terms apply.

COOKIES

When browsing the site we will use "cookies" and session data to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of the site.

CHANGES TO THE WEBSITE

We aim to provide our users with the best experience possible when visiting the site.

In doing so we may, without notice, change functionalities—including but not limited to layout, service provider, products, transport companies, pricing etc.—at any time. We cannot guarantee that you will be able to access the same functionalities that you may have been able to access on previous visits.

COPYRIGHT AND TRADEMARK NOTICE

You acknowledge and agree that nothing in this Agreement transfers or assigns to you any of our intellectual property rights (including copyright, trademarks, patents, and designs).

Unless otherwise specified, all materials appearing on the site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly, and arrangement thereof, are our sole property. All software used on the site is the sole property of us or our third party software suppliers.

You may use the content of this site only for shopping on this site or placing an order on this site and for no other purpose. No materials from the site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on the site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

PRICING

Prices are subject to change without notice. Information contained on the site about prices, products, and specifications is believed to be accurate and reliable at the time of publishing but is subject to change without notice. No returns, refunds or credits are available on the price difference.

PROMOTIONS, DISCOUNTS AND VOUCHER REDEMPTION

We may from time to time run promotions, events, competitions, or offer discounts or free items with certain purchases. These will be offered at our absolute discretion and we cannot be held responsible if notifications of such offers are not distributed. Your Personal Information may be used as mentioned above and in accordance with our Privacy Policy to notify you of such offers. You may unsubscribe from receiving such marketing notifications.

CUSTOMER RATINGS AND REVIEWS TERMS OF USE

This Agreement governs your conduct associated with the Customer Ratings and Review service we offer (the "CRR Service"). To the extent of any conflict between our Privacy Policy and these Terms of Use, these Terms of Use shall apply with respect to the CRR Service.

By submitting any content to the CRR Service, you represent and warrant that:

1. you are the sole author and owner of the intellectual property in the content;
2. all "moral rights" that you may have in such content have been voluntarily waived by you;
3. all content that you post is accurate;
4. you are at least 13 years old; and
5. use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.

You further agree and warrant that you shall not submit any content:

• that is known by you to be false, inaccurate or misleading;
• that infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
• that violates any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);
• that is, or may reasonably be considered to be, defamatory, libellous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
• for which you were compensated or granted any consideration by any third party;
• that includes any information that references other websites, addresses, email addresses, or phone numbers; or that contains any computer viruses, worms or other potentially damaging computer programs or files.

For any content that you submit, you grant us a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.

All content that you submit may be used at our sole discretion. We do not guarantee that you will be able to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, we reserve the right to remove or to refuse to post any submission for any reason. You acknowledge that you are responsible for the content of your submission. None of the content that you submit shall be subject to any obligation of confidence on our part, or our agents, subsidiaries, affiliates, partners or third party service providers and their respective directors, officers and employees.

By submitting your email address in connection with your rating and review, you agree that we (and our third party service providers) may use your email address to contact you about the status of your review and other administrative purposes.

LIMITATION OF LIABILITY

Nothing in this Agreement is intended to limit any rights of the Customer under the Competition and Consumer Act 2010 (Cth). If the Competition and Consumer Act 2010 (Cth) or any other legislation provides that there is a guarantee in relation to the supply of this site, and our liability for failing to comply with that guarantee cannot be excluded but may be limited, any relevant exclusion clauses will not apply to that liability and instead, our liability for such failures is limited to (at our election), in the case of a supply of goods, replacing the goods, supplying equivalent goods, repairing the goods, or in the case of a supply of services, us supplying the services again or paying the cost of having the services supplied again.

Subject to paragraph (a), we are not liable for any loss or damage, however caused (including, but not limited to our negligence) suffered by you in connection with this Agreement or your use of the site or any website linked to or from the site.

The site may be unavailable from time to time and we cannot guarantee its use without faults, disruptions, or interruptions.

In accepting the terms and conditions of this Agreement, you agree to accept sole responsibility for the legality of your actions during your use of the site under the laws which apply and that we have no responsibility for the legality of your actions.

You agree to indemnify us for all damages, losses, penalties, fines, expenses, and costs (including legal costs) which arise out of, or relate to, your use of the site, any information that you provide via the site or any damage that you may cause to the site. This indemnification includes, without limitation, liability relating to copyright infringement, defamation, invasion of privacy, trademark infringement, and breaches of the Competition and Consumer Act 2010 (Cth).

LINKS

The site may contain links to other websites on the internet that are owned and operated by third parties. The links are provided for convenience only and may not remain current or be maintained. We are not responsible for the content, privacy policies, terms, or practices of any third party websites or services.

TERMS OF SALE

REGISTRATION AND PERSONAL INFORMATION

When making a purchase via the site, we will require personal information such as your name, address, contact numbers, and e-mail address ('Personal Information') and in providing such information you will be presented with 2 options:

1. Guest account – your Personal Information will not be retained and only used for this transactional purchase and related correspondence. You will not be able to update your delivery address or obtain details about fulfilment via the site.
2. Member account – the site saves your Personal Information for ease of use during future visits. Your details may be used to contact you about offers and new products. You may unsubscribe from marketing communications at any time.

We will also require you to use the tick box in consent and warrant that:

• you are at least 18 years of age or have parent/guardian approval to use or purchase from this site;
• you have the legal right and ability to enter into a legally binding agreement with us; and you will use the site in accordance with all terms, conditions, and policies set out on the site.

Basic Personal Information is sent to Shopify Payments (payment gateway) when purchasing goods from the site.

ORDER ACCEPTANCE & PROCESSING POLICY

ORDERS NOT GUARANTEED

Unless we expressly state otherwise, your receipt of an electronic or other form of acknowledgment of your order does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason.

ACCEPTANCE OF ORDERS AND REFUNDS OF OVERPAYMENT

Acceptance of your order will occur only when we dispatch goods in relation to that order. If we reject, cancel or part-fill your order, we will refund any over-payment made by you by the same method that payment was received. Please refer to our Refund Policy for further details.

DELIVERY

The delivery times provided on the site are estimates only and are not binding on us. We will not be liable for any delays, losses, or damages arising out of deliveries. In the event of multiple items ordered, part deliveries may be made where stock is not available. Please ensure you enter the correct delivery address. Free shipping for orders over $50 does not apply to Puerto Rico and Alaska. In the event of an abandoned parcel within the US, a fee may be deducted from your refund.

ACCEPTANCE OF GOODS

You will be required to sign for delivery of the goods. You must inspect the goods for any obvious faults, defects, or damage before signing. Notify us within 7 days of delivery of any faults. For returns, refer to our Returns Policy.

All risk in the goods shall pass to you upon signature.

CHANGE OF ADDRESS

Orders automatically begin fulfilment once placed and cannot be adjusted, including address changes. If processed and unchangeable, you must use our normal returns process.

INTERNATIONAL CUSTOMS CHARGES

Some international orders may incur customs or import duty charges, payable by the customer on delivery. Orders cannot be returned to sender. A $60 USD fee may be deducted from your refund if you refuse to pay.

PAYMENT

Prices are subject to change without notice. All prices and charges are in USD and subject to California tax. Payment must be made at the time of order and received in full prior to dispatch. Payment options are shown at checkout. Declined payments will result in order cancellation.